Sales Support Fellow

Sales Support Fellow

About the Organization:

Wastezon is redefining the future of urban mining by innovating for materials circularity. To live in a waste-free world, we must establish traceability systems to valorise and reuse materials. Our integrated solution consists of Wastezon 2.0, a digital marketplace for quality-vetted second-hand electronics, and WastezonX, a web app that provides manufacturers with traceability and reverses logistics services. So far, over 500 tons of electronic materials have been transacted on the Wastezon app, diverting an equivalent amount of over 3100 tons of carbon emissions

http://wastezon.com/

Fellowship Description:

We are looking for a Sales Support Fellow to coordinate our growing network of sales agents. The Fellow will work closely with the Finance and Marketing teams to create a strategic sales plan and execute it accordingly. Responsibilities include:

Collaborating with the finance team to set up sales department KPIs

Communicating with clients to understand their sales goals and objectives

Collaborating with sales agents to identify current sales process bottlenecks and inconsistencies,

Liaising with the operations team to advise clients on the prices of the products based on market price trends.

Leveraging analytical tools to monitor and report on KPIs regularly.

Qualifications:

0-1 year of experience as a Sales Agent, Coordinator or similar role. (Internships are also considered)

Exposure to Customer Relationship Management (CRM) tools.

Understanding of sales process, preferably with customer service experience

Good communication skills and people management experience.

Strong analytical and strategic thinking skills.

Time Commitment: 25 hours/ week